If you are looking for a member of staff or other users who use the service, you may be able to gain some help and assistance via the following methods below.
You may be able to contact us using IRC, in order to so you visit Our Official Networks page and choose one of the networks from the list. Please note that staff are not always available due to other commitments and time zone differences. If no member of staff is available and your problem cannot be solved by other users, Please leave your username and a description of your problem in the channel so that we can deal with it as soon as possible.
It is now possible to contact us via email. in order to do so, all you need to do is send an email to support[at]bnc4free.com outlining your problem. You should receive an automated reply once you have sent your email which will explain that it can take up to 48 hours or more for us to respond and resolve your problem.
It is possible to get in contact us with via Facebook. All you need to do is visit Our Page and send us a message. A member of staff will respond as soon as possible to resolve your problem.